Returns Policy
Returns are not available on made to order or cut-to-length products i.e flashings, roofing iron, flat sheets & guttering. If you require an adjustment contact us immediately as once products have been produced no returns or refunds are available.
You may return most new, unopened stock items within 10 days of delivery for a full refund.
Any incorrect, damaged or defective item caused by Regional Roofing Supplies will be refunded or replaced.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
All deliveries are done by truck or semi trailer and a flat rate applies of $220, we recommend bundling your order for this reason.
If a site is unattended the driver will try and unload goods as close to the site as possible. Regional Roofing Supplies will not accept claims for damage to product when unloading or claims for shortage, loss or damage of part or all of the delivery.
No responsibility will be taken for relocating goods.The Proof of Delivery docket will be signed by the driver and a photograph taken of the unloaded product.